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January 11, 2007

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so you know of any cases where a company had to handle bad rumours about it?

thanks!

whatever happened to saying, "We are sorry, we made a mistake." And owning up to problem of your own making. I guess ridiculous court settlements generated by the trial lawyers obfuscated that possibility. I wonder Ford's recent performance(or lack thereof)would be different if they had handled that crisis more openly.

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